FAQ

What are ComoNe’s business hours?

ComoNe is open from 9:00 to 21:00 on weekdays, and 10:00 to 18:30 on Saturdays.
It is closed on Sundays, national holidays, and during the year-end and New Year holidays.
Additionally, ComoNe may close on other days designated separately, such as the summer break (Obon period) and Nagoya University entrance examination days.

Is eating and drinking allowed at ComoNe?

Eating and drinking are generally permitted at ComoNe.
However, in the following areas, please refrain from consuming food and beverages except for drinks with caps:
No Eating/Drinking Areas: ROOTS BOOKS, FAB SPACE, STUDIO, GALLERY, SINTOKOGIO SAND THEATER

Are there any places to buy food and drinks inside ComoNe?

Yes. There is a KIOSK（shop）on the B1 floor where you can purchase drinks and light snacks.

Are there any vending machines inside ComoNe?

Yes. Vending machines are located near the INFORMATION desk on the B1 floor.

Where can I inquire about lost and found items at ComoNe?

Please contact the INFORMATION desk or use the Inquiry form.

Is there a place where I can smoke?

The entire Nagoya University Higashiyama Campus, including ComoNe, is smoke-free.

Is there a parking lot?

There is no public parking available on campus.
Please use nearby coin-operated parking lots.

How can I access the ComoNe with a stroller or wheelchair?

Please refer to the access map from Nagoya University Station on the Nagoya Municipal Subway Meijo Line to the ComoNe, provided below.
Route to ComoNe without using stairs.

Can I borrow books from the bookshelves?

Books can be borrowed and returned at the INFORMATION desk on the B1 floor.
Up to three books may be borrowed per person, and the loan period is 14 days.
Some books are for reading inside ComoNe only.

Are there coin lockers available at ComoNe?

ComoNe does not provide lockers available for same-day use. Please use the coin lockers at the subway station.
As a membership option, lockers are available on the B1 floor for a monthly fee.

Please tell me more about how to use the facility.

Please check the following.
Common Nexus Facility Regulations(in Japanese)
Common Nexus Facility Usage Regulations (in Japanese)
Common Nexus Exclusive Use / Membership Use Terms (in Japanese)

Please tell me the facility usage fees.

Please check the following.
Common Nexus Facility Usage Fee Schedule (General)
Common Nexus Facility Usage Fee Schedule (for THERS Members)
For the second link, Please log in using your “THERS ID Account.”

Which areas at ComoNe require reservations?

Reservations are required for meeting rooms and open spaces when you wish to use them exclusively.
Open spaces may be open for general use when no reservations have been made.

Is ComoNe available for use by the general public?

ComoNe is available for use by anyone.
Reservations can be made via the knotPLACE knotPLACE reservation site.
Please review the following before using the facilities:
Common Nexus Facility Usage Regulations(in Japanese)

How do I reserve facilities as an organization member?

Organization members must first submit a system registration request via the inquiry form.
Once registered in the system, you will be able to reserve facilities.

How do I make a reservation?

Reservations can be made via the knotPLACE reservation site. User registration is required to make reservations.
For regular use or collaborative activities, membership options are also available.
See the [About Membership] section at the bottom of the page for details.

Can I rent a bookshelf (one box) from ROOTS BOOKS?

By registering as a “Shelf Owner,” you can rent one bookshelf for ¥2,000 per month and manage it.
For more details, please see What the Shelf Owner System
Shelf Owner System webpage.

What is the availability of the facility?

You can view images and availability for each room on the reservation site knotPLACE page.

Can I visit the rooms in advance?

We offer regular guided tours of the facility called the ComoNe Tour by the Peatix webpage.
If you wish to view specific rooms individually, please inquire at the INFORMATION desk on the B1 floor.
Please note that tours may not be possible on the day of your visit, depending on reservation status.
We appreciate your understanding.

How far in advance can I make a reservation?

Reservations open 60 days in advance for the general public and 120 days in advance for members.

Please explain the process on the day of my reservation.

Check-in begins 5 minutes prior to your reservation time.
Please proceed to the INFORMATION desk on the B1 floor.
After use, please restore the space to its original condition and complete the check-out procedure at the INFORMATION desk.

What do I need to register to use the facilities?

Registration procedures vary depending on your category.
【If you wish to reserve a facility】
Please register on the reservation system knotPLACE and make your reservation.
【If you wish to become a monthly member】
Please submit the Monthly Membership Application Form. and make your reservation.
【If you are an institutional member】
Whether reserving facilities only or becoming a monthly member, please submit the Institutional Member Application Form and make your reservation.

How can I reserve FAB equipment?

FAB training can be reserved via the Peatix webpage. Training is required for each piece of equipment you wish to use.
Equipment usage must be reserved through knotPLACE webpage.

Can FAB equipment be used by people other than students or staff of Nagoya University or Gifu University?

Yes, anyone can use the equipment. However, you must complete the FAB training before use.

What equipment is available for use?

You can use 3D printers, Laser cutters, UV printers, Digital embroidery machines, Milling machines, 3D scanners, and Cutting plotters.

Can I purchase materials?

These items are not sold at ComoNe, so please bring any necessary materials with you.
The 3D printer comes with filament included.

Where is the Members Area?

ComoNe has three LOUNGE spaces and private booths on the B1 floor.
Spaces marked with “MEMBERS ONLY” signs are exclusively for members to use as workspaces or collaborative areas.

Can non-members use the Member Area on a drop-in basis?

Non-members can use the Member Area on a drop-in basis for one day.
The drop-in fee is JPY 2,000 per day.

What is the membership system?

At ComoNe, we offer four different membership options.
For details on each tier, please refer to About Membership webpage and the Terms of Use below.
Common Nexus Exclusive Use/ Membership Use Terms.(in Japanese)

What benefits do members receive?

Examples of benefits include the following. Benefits vary by membership tier.
1) Host up to one event per month at ComoNe (eligible areas vary by membership tier)
2) Access to the members-only lounge area
3) Discounts on meeting room usage fees
4) Brainstorming sessions with experts during the core program’s“ COMOGOMO Meeting”
5) Opportunities for activity case studies and exhibitions (by lottery)

How do I become a member?

Submit the application form → Screening → On-site interview → Final registration upon completion.
The application form varies by membership category.
General Membership Registration Form
THERS Organization Member Registration Form

Please tell me the membership fees.

For fees by membership category, please see the
About Membership webpage.

How do I cancel my membership?

After confirming the usage terms below, please notify the office via INFORMATION on the B1 floor.
Common Nexus Exclusive Usage/ Member Usage Terms webpage.

Can a corporation register for membership?

Corporations can join as Corporate Members.
Corporate memberships include free meeting room usage (subject to monthly time limits) and workspace access for affiliated members.
For details, please see About Membership corner in this webpage.

Can I register ComoNe’s address for commercial registration?

You cannot register ComoNe’s address.

Can I send packages to ComoNe?

ComoNe does not handle package pickup or delivery.
Please arrange this yourself.

Is membership fee-based?

Yes. Our membership menu is available for a fee. We also offer the “NenoNe Program” as a special privilege, allowing participants to engage with ComoNe for three months.
If you apply for and are selected for the “NenoNe Program,” you can participate while enjoying the same benefits as members.
For details, please see the
Programs Currently Recruiting webpage.

Are there events that children can participate in?

We hold the “ComoNe Academia,” an educational program for the next generation, approximately once a month.
ComoNe also hosts a wide variety of events depending on the season.
For details, please see the Events webpage.

What kinds of programs does ComoNe offer?

We offer programs where various individuals can participate, either as event attendees or as part of collaborative activities to deepen their own pursuits.
Please explore the Program webpage to find programs that match your interests.

I would like to tour the ComoNe facility. Do I need a reservation?

ComoNe offers daily guided tours called the “ComoNe Tour” on all facility opening days.
Please reserve your desired date via
Peatix webpage. If the ComoNe Tour has available capacity, you may also join on the spot.
Please inquire at the INFORMATION desk on the B1 floor.

Can I take photos inside the ComoNe facility?

Photography is permitted inside ComoNe for personal use only. When taking photos, please be considerate of others around you, such as avoiding capturing passersby or unrelated individuals in your shots.
If there is a possibility of commercial use, please apply via the
“Photography” section of the Inquiry Form webpage.
Applications must be submitted at least 3 days prior to your desired photography date.

I would like to interview at ComoNe. How should I apply?

Please apply via the “Interviews” section of the Inquiry Form webpage.
Applications must be submitted at least 3 days before the desired interview date.